Photo by Louise Johns

Frequently Asked Questions

Reservations & Cancellations

Why can't I select certain names when assigning a guest?

If a guest's profile is grey when trying to assign them to a product, they do not have the required products already in their account.

A Bridger Bowl Card must be purchased prior to purchasing any lift ticket products. The Bridger Bowl Card is reloadable and only needs to be purchased once ($5 replacement fee).

Any Day Pack reservations are made separately from Day Ticket reservations and a Bridger Bowl Card and an Any Day Pack must be purchased prior to making reservations.

Make sure that guest you are assigning to a product is within the correct age range. Ages are listed on our prices page.

If you are still experiencing this issue please call (406) 586-1518

How do I cancel a reservation?

A Cancelation Form (found here) must be filled out for each individual looking to cancel a resevation. Cancellations must be completed by 9am of the reserved day.

Please make sure to fill out the form correctly, the form(s) should be filled out for the person(s) who will not be using their reservation.

Can I get a refund for a day ticket cancellation?

No, you will be issued a promo code which can be used for the same product this season. We recommend making reservations only for the days you plan on skiing.

When will I get my promo code?

You should receive a promo code within 72 hours. If you have not received a promo code after this time, and you're form was filled out correctly by 9am, please call (406) 586-1518

How do I redeem my promo code?

First, make sure to be logged into your bridgerbowl.com account. Select the same product as seen on your promo code email and add it to your cart. Cut and paste the promo code into the code box. Hit apply. Checkout as you would normally from this point on.

Does my Bridger Bowl Card work for other people?

No. Each guest needs their own Briger Bowl Card in order to purhcase lift ticket products.

Tickets & Passes

New for 2020/21 Season

What is Bridger Bowl’s 2020/21 refund policy?

As part of Bridger Bowl’s Covid-19 Commitment, season passes may be cancelled at any time, for any reason, prior to November 20, 2020. A refund minus a $20 processing fee will be credited back to the card used to purchase the pass.

After November 20, 2020, all season pass and lift ticket products are non-refundable.

What is RFID?

RFID, or Radio Frequency Identification, is a technology that encodes digital data and enables RFID-equipped cardholders hands-free access to lifts, reloading and reuse capabilities.

All frequency cards formerly called the “BBC” or “Bridger Bowl Card” are invalid and not RFID.

How do I log into my bridgerbowl.com account?

Bridger Bowl is using new software, therefore your old account is inactive and you will not be able to recover the password associated with it. Please create a new user account when prompted.

Do I need a new pass photo for my Season Pass?

Yes, this year everyone must upload a new photo when purchasing a Season Pass. Please follow all requirements for pass photos. However, your photo will not appear on the new RFID-equipped Bridger Bowl Card. It will be stored in your User Account and viewable to staff such as Lift Operators scanning your pass.

Can I have my account photo taken at Bridger Bowl?

Yes, once opened for the season in the Season Pass Office in Saddlepeak Lodge

Can I pay for my Season Pass with cash or a check?

Not at this time. All Season Pass sales are through the website and require a credit or debit card for purchase.

When can I buy Ten Time and Frequency Cards?

Ten Time and Frequency cards are no longer available. Now available are Any Day Packs of 3, 4, and 5 days.

Can I pick up my Season Pass at Bridger Bowl?

Yes. All pass and ticket products must be picked up at Bridger Bowl upon arrival.

When can I purchase Lift Tickets?

This season all Lift Tickets require reservations. Reservations will be made available at 2:00pm, 4 days in advance.

General FAQ

Is there an MSU student discount?

To be fair to everyone in the community, all pass and ticket products are age based. There are no other discounts.

Do I need to sign any agreements or risk forms for my Season Pass?

Yes, all 2020/21 Season Passes will require a Season Pass Agreement/Notification of Risks signed at time of purchase. Passholders age 17 and younger must have the forms signed by a parent or legal guardian.

When do discounted Season Pass sales end?

Discounted pass sales end OCTOBER 15, 2020. Starting October 16, 2020 passes are sold at the regular price for the remainder of the season or until circumstances allow.

Lessons

What should I wear?

That will depend on the day’s weather. Dress in layers, you can always remove extra clothing if you are too warm. New synthetic base layers will keep you warm and dry. Top with a turtle neck, polarfleece sweater, parka, ski or snowboard pants, hat, goggles or sunglasses, mittens or gloves, a pair of ski socks and sunscreen!

Helmets are available for rent. Mittens are warmer than gloves and should be waterproof. A trick the pro’s use to keep their feet warm is to change into a second, dry pair of ski socks at lunch.

What should I bring?

Extra clothing, purses, backpacks, street shoes can be stored in the Shoe & Bag Check in the Jim Bridger Lodge. Cafeteria style food is available in each base lodge and sit down dining at Jimmy B’s in the Jim Bridger Lodge.

If you forget an item, the Ski Shop carries ski socks, sunglasses, goggles, hats & gloves, sunscreen, lip balm and other accessories that are sometimes necessities.

What time should I arrive at the ski area for my lesson?

We suggest arriving about one hour before the lesson time, especially if you will be renting equipment and over the holidays. Be at the lesson meeting place 15 minutes prior to the lesson start time.

Where should I go first?

Come directly to the Snowsports counter on the 2 nd floor of Saddle Peak Lodge. Our friendly and attentive staff will set you up with lift tickets, lesson tickets, and rentals.

Where do lessons meet?

Group and Private Lessons meet at the Snowsports Meeting Place banner on the mountain side of the Saddle Peak Lodge. Lessons meet 15 minutes prior to the start time. Most Youth and Adult Multi-Week programs meet nearby. Please have your lesson ticket in hand and your equipment on.